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Tuesday, September 27, 2022

Apple’s Training Manual Leaked

One of the reason for Apple’s success is its Genius Bars, an in-house support service that allows Apple device owners to bring in their device for help. Users can ask for help on just about anything, from simple how-to help to asking for repair on their Apple devices.

Though you might ask how they got their training. Although it is an internal document designed to train employees in human interaction, Gizmodo]

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